Virgin Voyages – “Lock It In” Guaranteed (GTY) Bookings

“Lock It In” Guaranteed (GTY) Bookings” Terms and Conditions

At Virgin Voyages discretion they may offer a GTY Booking at a “Lock It In” rate. This means your Sailors may book a cabin of a guaranteed minimum category type at a reduced rate, i.e., a “Lock It In” rate. This is separate from Virgin Voyages “Oversell Guarantee,” in which they guarantee the cabin/suite your Sailors book, unless they oversell, in which case your Sailor may be upgraded at no additional cost. The benefits to them of a “Lock It In” GTY Booking are that, after their booking has been confirmed:

• Virgin Voyages may (at their discretion) upgrade your Sailors cabin to one of a superior Category or superior MetaCategory to that originally booked at no extra charge to your Sailor.
• Your Sailors are ‘guaranteed’ the minimum Category of cabin Virgin Voyages agreed to offer at the time of booking (their “Lock It In” rate category). 
• The cabin Virgin Voyages allocate will be suitable for the number of Guests occupying it.  
• Your Sailor will be able to book their dining beginning 15 days before the sailing.
• Your Sailor will receive Virgin Voyages basic WiFi onboard.

Virgin Voyages categorise cabins in “MetaCategories,” then “Categories” of cabins. Those MetaCategories and Categories are listed in decreasing precedence (that is, the lowest precedence is at bottom):

Meta Category	Category	Category Rank
Mega Rockstar Quarters	Massive Suite	1
	Fab Suite	2
	Posh Suite	3
	Posh Suite	4
	Mega RockStar Quarters Lock It In Rate	5
RockStar Quarters	Brilliant Suite	6
	Cheeky Corner Suite - Biggest Terrace	7
	Cheeky Corner Suite - Even Bigger Terrace	8
	Cheeky Corner Suite - Pretty Big Terrace	9
	Seriously Suite	10
	Sweet Aft Suite - Biggest Terrace	11
	Sweet Aft Suite - Even Bigger Terrace	12
	Sweet Aft Suite - Pretty Big Terrace	13
	RockStar Quarters Lock It In Rate	14
Sea Terrace Cabins	XL Sea Terrace	15
	Central Sea Terrace	16
	The Sea Terrace	17
	Ltd View Sea Terrace	18
	Sea Terrace Lock It In Rate	19
Sea View Cabins	Solo Sea View	20
	The Sea View	21
	Sea View Lock It In Rate	22
Insider Cabins	Solo Insider	23
	The Insider	24
	Social Insider	25
	Insider Lock It In Rate	26

 

In exchange for the reduced price and chance for upgrade, there are restrictions imposed:  

• Once your Sailors cabin has been allocated to them as a “Lock It In” GTY Booking, Virgin Voyages are unable to accept any changes requested by them.
• Your Sailors ability to change cruises is affected: they are restricted from changing their cruise date, and will not get a future voyage credit if they do.
• Your Sailor may not know their cabin number until their Sail Date.  This is because Virgin Voyages may assign your Sailors cabin up to (and including) the day they actually sail. 

By way of example, if your Sailor books a “Sea Terrace” cabin as a Lock It In GTY Booking, that is, the “Sea Terrace Lock It In Rate,” they (1) will pay a lower price than they would otherwise for a Sea Terrace Cabin, and (2) they may be upgraded to a “XL Sea Terrace” or an even higher category.  However, (3) they are locked-in to that cruise date such that they will not get a refund or a future voyage credit if they cancel (to say it another way, money spent on GTY Bookings is non-refundable), (4) your Sailor may not know their cabin until they check in on their sail date, and (5) they may not be permitted to change their Cabin once it is assigned.

Virgin Voyages normal Booking Policies apply, see https://www.virginvoyages.com/addl-terms-and-conditions; in particular the “Booking Policies,” “Payment,” “Cancellation Policy” sections.

If your Sailors have a specific requirement regarding their cabin, or cabin location, or are traveling with family or friends they want to be near, then Virgin Voyages suggest your Sailors do not book as a “Lock It In” GTY booking.  At times, Virgin Voyages may extend other promotional guaranteed booking offers.  Suite layouts and benefits vary by category. If your Sailor books two or more cruises to be taken back to back and either one or all the  cruises are booked as a “Lock It In” GTY Booking there is the possibility that they will be allocated different cabins/suites on each cruise, therefore requiring a move between cabins/suites on the  changeover day between their back to back cruises.